Shipping Policy
1. Order Processing
All orders are processed within 1β3 business days (excluding weekends and public holidays). Once your order is confirmed, you will receive an email notification with your order details.
Orders placed after business hours or on holidays will be processed the next working day.
2. Shipping Charges
Shipping fees are calculated based on:
- Delivery location
- Package weight and dimensions
- Selected shipping method
Any applicable shipping charges will be displayed at checkout before payment.
We may offer free shipping on select products, promotions, or minimum order values.
3. Delivery Time
Estimated delivery timelines:
- Local/Metro Cities: 2β5 business days
- Other Locations: 4β8 business days
- Remote Areas: 5β10 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or high demand periods.
4. Shipping Partners
We work with reliable courier and logistics partners to ensure timely and safe delivery of your electronics products.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your shipment in real time.
6. International Shipping
Currently, we do not offer international shipping.
(If yes, add: International shipping charges and delivery times will vary depending on destination.)
7. Delivery Issues
If you experience any issues with your delivery:
- Delayed shipment
- Damaged package
- Missing items
Please contact our support team within 48 hours of delivery with your order details.
8. Address Accuracy
Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect or incomplete addresses.
9. Failed Delivery Attempts
If delivery fails due to:
- Incorrect address
- Recipient unavailable
Our courier partner may attempt redelivery. Additional charges may apply for repeated attempts.
10. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
- Report immediately with photos (if applicable)
- We will investigate and arrange a replacement or refund as per our return policy
11. Contact Us
For any shipping-related queries, please contact us at:
Email: ssneha.bharadwaj5@gmail.com
Phone: +91-9424636101
